{"id":170,"date":"2019-10-20T11:38:11","date_gmt":"2019-10-20T11:38:11","guid":{"rendered":"http:\/\/www.veriheal.com\/?page_id=170"},"modified":"2025-05-13T16:21:26","modified_gmt":"2025-05-13T20:21:26","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.veriheal.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">This Privacy Policy (\u201cPrivacy Policy\u201d) describes the data collection, use, sharing and protection practices of Veriheal, Inc. (\u201cVeriheal,\u201d the \u201cCompany,\u201d \u201cwe,\u201d or \u201cus\u201d) and applies to <\/span><a href=\"https:\/\/www.veriheal.com\/\"><span style=\"font-weight: 400;\">www.veriheal.com<\/span><\/a><span style=\"font-weight: 400;\">, including any sub domains thereof, affiliated websites, and mobile applications (collectively, the \u201cWebsite\u201d), and any content, products or services made available through the Website.\u00a0 We refer to the information, products and services made available through the Website as \u201cServices\u201d in this Privacy Policy. We use the words \u201cyou\u201d and \u201cyour\u201d to mean you, the reader, and other visitors to our Website and users of our Services who are, in all cases, over the age of 18. This age requirement is discussed in more detail later in this Privacy Policy. By visiting the Website and requesting Services through the Website, you agree to the terms of this Privacy Policy, as they may be amended from time to time. As Veriheal updates or expands its Website or Services, this Privacy Policy may change and the changes are effective upon posting. Please check back frequently for updates as it is your sole responsibility to be aware of changes. Typically, we will indicate the effective\/amendment date at the end of this Privacy Policy. If we feel it is appropriate, or if the law requires, we\u2019ll also provide a summary of changes we\u2019ve made near the end of the new Privacy Policy as well. Veriheal does not provide notice of changes in any manner other than by posting the changes at this Website. This Privacy Policy is incorporated into, and part of, the Website Terms and Conditions which govern your use of this Website in general. This Website is intended for users who are located in the United States of America. The Privacy Policy shall be interpreted under the laws of the United States.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This Privacy Policy was amended on October 24, 2024 and is effective as of that date.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">THE INFORMATION WE COLLECT<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Veriheal obtains information about you when you use our Services.\u00a0 Please note that we need certain types of information so that we can provide Services to you.\u00a0 If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use all or part of our Services.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Information You Voluntarily Provide to Us\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Veriheal collects information directly from you in a variety of ways including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The account registration process and the administration of your account;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Processing your request for a physician-evaluation or personalized consultation;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Receiving the questions, communications, or feedback you submit to us via email or online forms;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your participation in research and surveys; and\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requests you submit for customer support and technical assistance, including through online chat functions, message, and text messages.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Veriheal collects the following types of information directly from you:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, date of birth, social security number, mailing address, telephone number and email address;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Billing information, such as credit or debit card number, bank account and routing numbers, and identity verification information that is collected through our payment processors on our behalf;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information about your medical conditions, family medical history, previous types of treatment, lab results and medical records or other related health information;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Log-in credentials;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information about purchases or other transactions with Veriheal;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information about your customer service and maintenance interactions with us;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User-generated content you post in public online forums on our Services; and\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any other information you choose to directly provide to us in connection with your use of the Services.<\/span><\/li>\n<\/ul>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> Information We Collect Through Automated Means<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Veriheal and our services providers (third party companies that work on our behalf) use a variety of technologies to assist in collecting information about your use of the Services and the devices you use to access the Services.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Visitor Data.<\/span><\/i><span style=\"font-weight: 400;\"> When you use our Website, we collect information that will help us understand and analyze your experience interacting with our Services.\u00a0 For example, we may collect information related to domain names, the type of browsers used to access the Services, operating system software, browser plug-ins, cookie preferences, search engine keywords, the pages you viewed and amount of time spent on particular pages, terms you use in you searches on our Website, and similar information.\u00a0\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Location Information.<\/span><\/i><span style=\"font-weight: 400;\"> When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city\/state and or postal code associated with an IP address) from your computer or mobile device. This information allows us to enable access to content that varies based on a user\u2019s general location (e.g., to provide you with accurate sales tax information and to deliver content customized to your location).<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Cookies. <\/span><\/i><span style=\"font-weight: 400;\">\u00a0\u201cCookies\u201d are a feature in your browser software. If enabled, we, or our service providers, may write cookies that may store small amounts of data on your computer about your visit to any of the pages of the Website. Cookies assist us in tracking which of our features appeal the most to you and what content you may have viewed on past visits. When you visit this Website again, cookies can enable us to customize our content according to your preferences.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may use cookies to:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">keep track of the number of return visits to this Website;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">accumulate and report aggregate, statistical information on Website usage;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">deliver specific content to you based on your interests or past viewing history; and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">save your password for ease of access to the Website.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can disable cookies, although the Website may not function properly for you. Your browser preferences can be modified to accept or reject all cookies, or request a notification when a cookie is set. You may read more about cookies at <\/span><a href=\"http:\/\/cookiecentral.com\/\"><span style=\"font-weight: 400;\">http:\/\/cookiecentral.com<\/span><\/a><span style=\"font-weight: 400;\">. In order to use all of the features and functionality of Veriheal\u2019s Website, you need to accept cookies.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Web Beacons. <\/span><\/i><span style=\"font-weight: 400;\">A web beacon, sometimes called a tracking pixels, is a programming code that can be used to display an image on a web page, but can also be used to transfer your unique user identification to a database and associate you with previously acquired information about an individual in a database. This allows Veriheal and our third-party service providers to track certain websites you visit. Web beacons are used to track online behavioral habits for marketing purposes to determine products or services you may be interested in. In addition to using web beacons on web pages, we also use web beacons in email messages sent to individuals listed in Veriheal\u2019s database.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Other Online Tools.<\/span><\/i><span style=\"font-weight: 400;\">\u00a0 Veriheal may also use a web server log or an SDK.\u00a0 A web server log is a file where website activity is stored.\u00a0 An SDK is a set of tools and\/or code that we embed in our software to allow third parties to collect information about how people interact with our Services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we continue to develop the Website and our Services, Veriheal may implement additional methods to gather information about the Veriheal community.\u00a0<\/span><\/p>\n<ol start=\"3\">\n<li><span style=\"font-weight: 400;\"> Information We Collect From Social Media and other Content Platforms<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Veriheal maintains a presence on a variety of social media platforms.\u00a0 When you \u201clike\u201d or \u201cfollow\u201d us on Facebook, Instagram, Twitter, or other social media platforms, we may collect some information about you.\u00a0 This information includes your name, email address, any comments or content you post that is relevant to Veriheal. We also collect your information if you sign up for a promotion and submit information to us through one of our social media accounts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Veriheal also maintains several blogs as a part of its Services.\u00a0 When you comment or post content to any of our blogs, we will collect your name and email address.\u00a0<\/span><\/p>\n<ol start=\"4\">\n<li><span style=\"font-weight: 400;\"> Information We Receive From Other Sources<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Veriheal works closely with third parties (including, for example, physicians and experts with whom we partner to provide you with the Services and their healthcare services, subcontractors in software engineering, advertising networks, analytics, and search information providers). These third-parties may provide Veriheal with some additional information about you.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">HOW WE USE YOUR INFORMATION<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The following paragraphs describe how Veriheal uses your information in connection with our Services.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">General Use<\/span><\/i><span style=\"font-weight: 400;\">.\u00a0 Veriheal will use your information as necessary to carry out and manage its Services. This includes using your information to verify and administer your account, including processing payments and fulfilling orders (if applicable). We will use your information to communicate with you about Veriheal\u2019s Services, your use of the Services or your inquiries related to the Services.\u00a0 We will send you communications on behalf of physicians or other medical consultants so that the Services satisfy your needs. Veriheal will use your information to ensure that content from our Services is presented in the most effective manner for you and for your computer or device, allow you to participate in interactive features of our Services (when you choose to do so), and as part of our efforts to keep our Services safe and secure.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Medical Evaluations &amp; Personalized Consultations.<\/span><\/i><span style=\"font-weight: 400;\">\u00a0 Veriheal will use your information to facilitate healthcare providers conducting their medical evaluations.\u00a0 Likewise, we will use your information to assist consultants in providing individualized medical consultations. Veriheal is the platform that providers\/consultants use to communicate with you.\u00a0 Veriheal is not associated in any way with any of the providers\/consultants.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Improve Veriheal\u2019s Services.<\/span><\/i><span style=\"font-weight: 400;\">\u00a0 Veriheal continuously seeks to improve its Services.\u00a0 To do so, we conduct research to understand the effectiveness of our Services, improve our Services, and to better understand the Veriheal community.\u00a0 If we publish the results of our research to others, such research will be presented in a de-identified and aggregate form such that individual users cannot be identified.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Promotional Communications.<\/span><\/i><span style=\"font-weight: 400;\">\u00a0 We will use your personal information to communicate with you by email, postal mail, phone, or text message about surveys, promotions, special events or our products and Services and those of our affiliates or third-party partners, and any of their related businesses. By creating an account and using this Website, you are giving your express permission to Veriheal and their agents or vendors the right to contact you with targeted advertising materials by email, text message (SMS), telephone or cellphone, including the use of automated, predictive, programmable, or similar (\u201crobo dialers\u201d) dialers or dialing software, or any other means of communication to provide promotional offers. To the extent applicable, you expressly acknowledge that you are solely responsible for all charges billed by your mobile service provider. If you no longer wish to receive promotional communications by email, please follow the unsubscribe link located at the end of the email message.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Marketing\/Performance Analysis &amp; Data Analytics. <\/span><\/i><span style=\"font-weight: 400;\">\u00a0We will use your information to help us better understand your interests and needs, such as by engaging in analysis and research regarding use of the Services.\u00a0 We may use your information to measure or understand the effectiveness of advertising and content we serve to you and others, and to deliver and customize relevant advertising and content to you.\u00a0\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Combined Information.<\/span><\/i><span style=\"font-weight: 400;\"> For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use and share such combined information in accordance with this Privacy Policy.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Aggregate\/De-Identified Data.<\/span><\/i><span style=\"font-weight: 400;\"> We may aggregate and\/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (\u201cAggregate\/De-Identified Information\u201d). We may use Aggregate\/De-Identified Information for any purpose, including for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors. <\/span><i><span style=\"font-weight: 400;\">Your data will NOT be sold to third parties, but may optionally be distributed to third parties at your consent.<\/span><\/i><\/p>\n<h3><span style=\"font-weight: 400;\">SMS\/MMS Communications and Data Usage<\/span><span style=\"font-weight: 400;\">:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We collect your phone number when you provide it during account registration, consultations, or purchases. This information may be used to send you SMS\/MMS communications, including transactional messages such as appointment reminders, service updates, and promotional offers, with your explicit consent.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Purpose of SMS\/MMS Communications.<\/span><\/i><span style=\"font-weight: 400;\"> We use your phone number to send you important SMS\/MMS communications related to your use of Verinew\u2019s services, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appointment reminders and confirmations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Health-related updates and care notifications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Promotional offers and service updates<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">Opt-in for SMS\/MMS Communications. <\/span><\/i><span style=\"font-weight: 400;\">By providing your phone number, you consent to receiving SMS\/MMS communications from Verinew. You can manage your preferences or opt out of promotional messages as described below.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Opt-out of SMS\/MMS Communications. <\/span><\/i><span style=\"font-weight: 400;\">You may opt out of receiving SMS\/MMS messages at any time by replying STOP to any text message or by contacting our support team at [support email or phone number]. Opting out of promotional SMS\/MMS communications will not affect the delivery of important service-related messages.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Data Sharing and Security.<\/span><\/i><span style=\"font-weight: 400;\"> Your phone number and messaging preferences are stored securely and used only for communication purposes. We do not sell your personal information, and we share it only with trusted third-party providers who assist in delivering SMS\/MMS communications. Standard message and data rates may apply, depending on your mobile carrier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">DATA ANALYTICS AND ADVERTISING<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Data Analytics<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We may use third-party web analytics services (such as those of Google Analytics (including Google Signals, Google User-ID, and other Google Analytics features) and MixPanel) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; try to locate the same unique users across multiple browsers or devices to better tailor services and features; and provide certain features to you.\u00a0 If you have a Google account with personalized advertising enabled, through Google Signals, Google will also be able to gather for us analytics and engagement information from across the various devices you use to access the Services. To prevent Google from using your information for analytics (including cross-device tracking for personalization purposes), you may install the Google Analytics Opt-out Browser Add-on by <\/span><a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\"><span style=\"font-weight: 400;\">clicking here<\/span><\/a><span style=\"font-weight: 400;\">. And to opt out of Google Signals, please open your \u201cSettings\u201d app, locate and tap \u201cGoogle,\u201d select \u201cAds,\u201d and turn ON \u201cOpt out of Ads Personalization.\u201d\u00a0 You may also be able to disable cross-device tracking through your Android or Apple device-based settings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.<\/span><\/p>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> Online Advertising<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The Services may integrate third-party advertising technologies (e.g., ad networks and ad servers such as Facebook, Google Ads, etc.) that use cookies and other technologies to deliver relevant content and advertising for Ro products on the Services, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your searches, demographic data, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We sometimes provide our customer information (such as email addresses) to service providers, who may \u201cmatch\u201d this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, in order to provide you with more relevant ads when you visit other websites and mobile applications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your device you use to access the Services by non-affiliated third party advertising network services. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative\u2019s Consumer Opt-Out link, the Digital Advertising Alliance\u2019s Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs. If you are interested in more information about Criteo\u2019s privacy practices or opting-out of Criteo\u2019s advertising services, you may view their Privacy Policy. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note that if you exercise the opt out choices above, you will still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.<\/span><\/p>\n<ol start=\"3\">\n<li><span style=\"font-weight: 400;\"> Mobile Advertising<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">When using mobile applications from us or others, you may also receive tailored in-application advertisements. We may use third-party service providers to deliver advertisements on mobile applications or for mobile application analytics. Each operating system, iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. We do not control how the applicable platform operator allows you to control receiving personalized in-application advertisements; thus, you should contact the platform provider for further details on opting out of tailored in-application advertisements. You may review the support materials and\/or the device settings for the respective operating systems to opt-out of tailored in-app advertisements.<\/span><\/p>\n<ol start=\"4\">\n<li><span style=\"font-weight: 400;\"> Notice Concerning Do Not Track<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Do Not Track (\u201cDNT\u201d) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">HOW WE SHARE YOUR INFORMATION\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Veriheal may share your information in the following ways:<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Affiliates &amp; Related Business Entities. <\/span><\/i><span style=\"font-weight: 400;\">We may share the information we collect with our affiliates or related business entities for the purposes of delivering products or services to you, ensuring a consistent level of service, and to enhance our products, services, and your customer experience.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Healthcare Providers, Consultants, and Services. <\/span><\/i><span style=\"font-weight: 400;\">\u00a0We may share your information with healthcare providers in order to schedule and fulfill appointments so that the healthcare providers may provide medical evaluations or personalized consultations.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Service Providers and Third-Party Vendors.<\/span><\/i><span style=\"font-weight: 400;\">\u00a0 We provide access to or share your information with select third parties who use the information to perform services on our behalf. They provide a variety of services to us, including billing, sales, marketing, advertising, analytics, research, customer service, shipping and fulfillment, data storage, IT and security, fraud prevention, payment processing, and auditing and legal services. These entities may also include health care organizations and other third parties we use to support our business or in connection with the administration and support of the Services.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Legal Compliance.<\/span><\/i><span style=\"font-weight: 400;\">\u00a0 By using the Service, you acknowledge and agree that we may access, retain, and disclose information we collect and maintain about you if reasonably necessary to comply with a subpoena or court order, to enforce our Terms of Use, Privacy Policy, or Veriheal\u2019s legal rights.\u00a0\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Business Transfers. <\/span><\/i><span style=\"font-weight: 400;\">\u00a0As Veriheal continues to grow, we may buy, merge, or partner with other companies.\u00a0 In such transactions, your information may be among the assets that are transferred.\u00a0\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Public Forums.<\/span><\/i><span style=\"font-weight: 400;\"> Certain features of our Services make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). For example, if you submit a product review on one of our Websites or blogs, we may display your review (along with the name provided, if any) on other Veriheal websites and on third-party websites. Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Aggregate\/De-Identified Information.<\/span><\/i><span style=\"font-weight: 400;\"> We may aggregate and\/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (\u201cAggregate\/De-Identified Information\u201d). We may use Aggregate\/De-Identified Information for any purpose, including for research and marketing purposes. Additionally, we may make this information, originally provided by our partners, visible to them through secure, password-protected dashboards, with access restricted to the authorized partner who provided the information.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">THIRD PARTY LINKS AND CONTENT<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Website and email messages that you receive from Veriheal may sometimes contain hypertext links to the websites of third parties. Veriheal is not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by third parties. Such links are provided for your convenience and reference only. Veriheal does not operate or control in any respect any information, software, products or services available on such third party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">HOW DO WE PROTECT COLLECTED PERSONAL INFORMATION?\u00a0\u00a0<\/span><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\"> Our Data Security Program<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We maintain an enterprise-wide corporate information security and privacy program that includes technical, organizational, administrative, and other security measures designed to protect, as required by applicable law, against reasonably anticipated or actual threats to the security of your personal information (the \u201cSecurity Program\u201d). Our Security Program was created by reference to the obligations set forth under the Health Insurance Portability and Accountability Act (\u201cHIPAA\u201d). It includes, among many other things, procedures for assessing the need for, and as appropriate, either employing encryption and multi-factor authentication or using equivalent compensating controls. We therefore have every reason to believe our Security Program is reasonable and appropriate for our business and the nature of foreseeable risks to the personal information we collect. We further periodically review and update our Security Program, including as required by applicable law.\u00a0<\/span><\/p>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> Our Incident Response and Management Plan<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Despite the significant investment we\u2019ve made in, and our commitment to, the Security Program we cannot guarantee that your personal information, whether during transmission or while stored on our systems, otherwise in our care, or the care of our third-party vendors and service providers, will be free from either failed or successful attempts at unauthorized access or that loss or accidental destruction will never occur. Except for our duty under applicable law to maintain the Security Program, we necessarily disclaim, to the maximum extent the law allows, any other liability for any such theft or loss of, unauthorized access or damage to, or interception of any data or communications including personal information.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All that said, as part of our Security Program, we have specific incident response and management procedures that are activated whenever we become aware that your personal information was likely to have been compromised. Those procedures include mechanisms to provide, when circumstances and\/or our legal obligations warrant, notice to all affected data subjects within the timeframes required by law, as well as to give them such other mitigation and protection services (such as the credit monitoring and ID theft insurance) as may be required by applicable law. We further require in the contracts with our vendors and business partners that they notify us immediately if they have any reason to believe that an incident adversely affecting personal information we provided to them has occurred.\u00a0<\/span><\/p>\n<h3 id=\"illinois-section\"><span style=\"font-weight: 400;\">FOR USERS IN ILLINOIS<\/span><\/h3>\n<p>Authorization to Share Information for Marketing Purposes<\/p>\n<p>I hereby authorize Veriheal Telehealth Services and affiliated medical practices (\u201cVeriheal\u201d) to share my Protected Health Information (PHI) with Veriheal partners for the purpose of receiving marketing communications about medical cannabis products and services.<\/p>\n<p>Details of Authorization:<\/p>\n<p>Information to be Shared: My name, email address, and medical cannabis patient status.<\/p>\n<p>Recipient: Veriheal partners, which may include licensed dispensary organizations or related service providers.<\/p>\n<p>Purpose: To allow Veriheal partners to send me marketing emails about medical cannabis products, services, or promotions.<\/p>\n<p>Remuneration: Veriheal may receive payment from its partners for sharing my information.<\/p>\n<p>Expiration: This authorization remains valid until I revoke it in writing, unless otherwise limited by state law.<\/p>\n<p>Right to Revoke: I may revoke this authorization at any time by sending a written request to Veriheal at [Veriheal Contact Address\/Email]. Revocation will not affect actions taken before receipt of the request.<\/p>\n<p>Voluntary Consent: I understand that agreeing this authorization is voluntary, and my treatment or services from Veriheal will not be affected if I choose not to agree.<\/p>\n<p>Acknowledgment:<\/p>\n<p>I have read and understand this authorization. I consent to the sharing of my PHI with Veriheal partners for marketing purposes as described above. I understand that once my PHI is shared, the recipient is responsible for protecting it under applicable laws, including any relevant state cannabis regulations.<\/p>\n<h3><span style=\"font-weight: 400;\">SUBMITTING INFORMATION FROM OUTSIDE THE UNITED STATES<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We control and operate the online and mobile resources from within the United States of America (the \u201cU.S.\u201d). Information collected through the Website and Services may be stored and processed in the United States or any other country in which we or our vendors maintain facilities. Although we do not actively block or monitor visitors from other countries, the Website is directed only at visitors from the U.S. As such, this Privacy Policy is consistent with U.S. law and practice and is not adapted to other laws (including European data security and privacy laws). Veriheal will apply the applicable laws of the U.S. including as embodied in this Privacy Policy in place of data protections under your home country\u2019s law. That is, you freely and unambiguously acknowledge that this Privacy Policy, not your home country\u2019s laws, controls how we will collect, store, process, and transfer your personal information. Similarly, the English language version of this Privacy Policy is the controlling version regardless of any translation you may attempt.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">DATA PRIVACY AND PROTECTION LAWS: THE CCPA AND GDPR<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Privacy and data protection laws vary around the world and among the several United States. Some of those laws are more specific than others. Most prominently, residents of California and data subjects whose personal information was obtained from them while they were in the European Economic Area, United Kingdom, and Switzerland have certain additional rights in cases where the party collecting that information is governed by the applicable law. We have reviewed our business operations and data-related business practices with legal counsel in the context of the General Data Protection Regulation under European Law also known as the \u201cGDPR\u201d and the California Consumer Privacy Act (the \u201cCCPA\u201d). As a result of that review, as of the effective date of this Privacy Policy, we do not believe we are governed by either the GDPR or CCPA.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We do not, for instance, collect personal information from data subjects in the European Economic Area, United Kingdom, or Switzerland or elsewhere abroad. Similarly, we do not target or tailor our Website or Services or any of our other US-based business activities to appeal to, or specifically attempt to do business in those jurisdictions. In terms of California, although we may do business within the state, we do not meet any of the various statutory thresholds and criteria that would bring us under the CCPA.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For general visitors, consumers and regulators who have questions about whether or how the GDPR, CCPA or other industry or jurisdiction-specific laws apply to us, you can contact us using the contact information below.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">CHILDREN\u2019S PRIVACY<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Federal law imposes special restrictions and obligations on commercial website operators who direct their operations toward, and collect and use information from children under the age of 13. We take those age-related requirements very seriously, and, consistent with them, do not intend for our Website or Services to be used by children under the age of 18, and certainly not by anyone under the age of 13. Moreover, we do not knowingly collect personal information from minors under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to us via our Website or Services, we will delete that information and not use it for any purpose whatsoever. We encourage parents and legal guardians to talk with their children about the potential risks of providing personal information over the Internet.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">CHANGES TO THIS PRIVACY STATEMENT<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We reserve the right to change or update this Privacy Policy from time to time. Please check our Website periodically for such changes since all information collected is subject to the Privacy Policy in place at the time of collection. Typically, we will indicate the effective\/amendment date at the beginning of this Privacy Policy. If we feel it is appropriate, or if the law requires, we\u2019ll also provide a summary of changes we\u2019ve made near the end of the new Privacy Policy.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">CONTACT US<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you have questions about this Privacy Policy or Veriheal\u2019s privacy practices, please contact us at:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Veriheal, Inc.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Phone: 833-663-7284<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Email: info@veriheal.com<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Fax: 1-844-287-3486<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Mail: Veriheal, Inc. 1700 E 17th Ave Suite 200 Denver, CO 80218<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This Privacy Policy (\u201cPrivacy Policy\u201d) describes the data collection, use, sharing and protection practices of Veriheal, Inc. (\u201cVeriheal,\u201d the \u201cCompany,\u201d \u201cwe,\u201d or \u201cus\u201d) and applies to www.veriheal.com, including any sub domains thereof, affiliated websites, and mobile applications (collectively, the \u201cWebsite\u201d), and any content, products or services made available through the Website.\u00a0 We refer to the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-170","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v24.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Veriheal<\/title>\n<meta name=\"description\" content=\"We at Veriheal understand how important your privacy is.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.veriheal.com\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy\" \/>\n<meta property=\"og:description\" content=\"We at Veriheal understand how important your privacy is.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.veriheal.com\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Veriheal\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/veriheal\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-13T20:21:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.veriheal.com\/wp-content\/uploads\/2023\/04\/veriheal-rebrand-logo-inline-clarity-focusBG-copy.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1092\" \/>\n\t<meta property=\"og:image:height\" content=\"405\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@veriheal\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"22 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.veriheal.com\/privacy-policy\/\",\"url\":\"https:\/\/www.veriheal.com\/privacy-policy\/\",\"name\":\"Privacy Policy - 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